Are the users of your web application finding the information they need, or are they getting lost? Is your site's user interface understandable to regular folks? Is it effectively converting visitors to customers?
One way to find out is to test it. We can conduct usability tests on your website, ranging from extensive, hands-on tests with users, to quick "best practices" audits.
The outcome of our usability assessments is a list of actionable changes that can be implemented by your team within the constraints you define. The application (or a prototype) can be re-tested as many times as needed in order to refine its user interface and process flows.